Privacy Policy

Rental conditions

The following rental conditions are applicable to all tenants and guests staying in our holiday home called Casa Palmeras in Almuñecar, Andalusia, Spain.

Reservation:

After mutual agreement, normally in writing, you will receive a confirmation by e-mail,including the rental period agreed upon, corresponding rates and other conditions. From our side we would like to receive full names and dates of birth of all (fellow) guests, a copy of your ID, your address and mobile phone number. Following this exchange of information, a preliminary reservation will be made. This reservation becomes final when your prepayment is received with which you agree to our rental conditions. NB Reservations more than a year (season) ahead will at first be regarded as a (costless and informal) option. This pre-booking will then be (re-)confirmed including prepayment details at the latest 6 months prior to arrival.

Payment:

In order to guarantee your (preliminary) reservation, we require (a minimal) down payment of 50% of the total rental sum, to be transferred and received on our bank account within 7 days. The remaining part and cleaning charges, is due 6 weeks prior to the first rental day on the same bank account unless a different way of payment is stated. Bookings within 6 weeks are subject to immediate full payment. These deadlines are meant to be monitored by yourself. Normally we will send a reminder per e-mail however be aware that in case of (on time) payment failure, we can no longer guarantee the availability of thehouse with which the reservation is automatically cancelled. In this case below stated cancellation conditions apply.

Fees:

The agreed rental rate include water, electricity and (weekly) clean sheets and towels. There will be no surcharge for the use ofair-conditioning. The final cleaning will be done for you. Upon request in-between cleaning at longer stays (minimum 1x at >2 weeks) can be arranged. These will be charged upon 1-to-1 costs and paid directly. The rent will be based upon the number of guests c.q. rooms used and will be predefined be e-mail. We do not work with a deposit and work on a “mi casa es tu casa” principle. If there is (substantial) damage -tranquilo, we won't charge a broken glass or plate-this amount will be charged within 2 weeks after the last rental day. The amount should be transferred into our bank account within 1 week after our additional invoice.

Cancellation:

By tenants: Each cancellation must be reported in writing (e-mail), whereas the date of this e-mail is leading.

Prepayment(s) will be reimbursed if the cancellation is received up to 20 weeks prior to frst day of the rental period. Cancellations received after 20 weeks prior arrival, are due for payment according to the following table:

Cancellation up to 20weeks prior 1st day of rental period: 25% of total rental sum
Cancellation up to 10weeks prior 1st day of rental period: 50% of total rental sum
Cancellation up to 6weeks prior 1st day of rental perod: 75% of total rental sum
Cancellation up to 4weeks prior 1st day of rental period: 90% of total rental sum
Cancellation within 4weeks prior 1st day of rental period or aborted stay: 100% of the total rental sum

Possible deposit c.q. cleaning fee will of course be restituted completely(as long as not checked-in yet). The reservation basically is not transferable to third parties. Our cancellation conditions are simple and flexible but the small-scale forces us to apply them strictly. A proper travel insurance will cover cost in case ofcalamities and as such we advise you to have one.

By lessor: In the exceptional case that we are forced to cancel a stay due unforeseen circumstances, we will report this immediately and your received payment(s) will of course be restituted entirely and a best effort will be done in finding an appropriate alternative.

A few rules de la casa:

Because we like all guests of Casa Palmeras to have a comfortable stay, we ask you kindly to respect a few simple rules of the house:

Arrival time in Casa Palmeras is 16:00, departure at 11:00. NB from a solidarity point of view to next guests and co-operation to our cleaners, we kindly ask you to respect these times. Of course we will let you know (shortly before) if we can adjust. Smoking inside the house is not permitted. Outside it's up to you.
Basically pets are not allowed, only in exceptional cases and after consult.
Please bear in mind there are neighbors.
Lock the house and its terrain, also when absent for a short while, and take good care of the received 2 sets of keys.
Leave items of Casa Palmeras in Casa Palmeras (except beach bag or picknick-basket;-) and don't mix up in-and outside furniture. Not all is resistent to the 'Spanish climate'!
Use of the pools is at own risk at all times. NB The pools are 0,70m to 1,80m deep, has steps covering the full width and no special facilities for children. Diving is not permitted in the infinity pool, and for all safety same applies for the use of glass wares in and around the pool. The pool is only suitable for certified swimmers and children need to be accompanied by an adult at all times.
It's not allowed, without consulting us, to occupy the house by a larger amount of people than agreed upon, throughout the rental period nor temporarily. These are pretty standard and reasonable rental rules of the house and we trust completely on you respecting them, however we remain to have the right to declaim the rental agreement immediately after which the tenants are obliged to vacate the house instantly.

Responsibility tenant:

It might be a formality but as a (future) tenant or guest of Casa Palmeras, for completeness we have to point out the following:

The stay in Casa Palmeras and the use of its facilities like but not limited to the house, terrain, pool and parking as well as the access road, is voluntarily and at own risk. When entering these, you (again) implicitly agree to this.
As tenant you are responsible for the house including itscontents and everything else that belongs to it and to stay there as a proper tenant and treat it accordingly. Should damage or loss arise during your stay, caused by you or your guests, you will be held responsible and as such you will have to cover thecorresponding cost.
Like stated before, we don't ask for a deposit, but we do ask for a little co-operation. To give us a chance to offer equal quality to future guests of Casa Palmeras, we ask you to report damage and losses asap. Unreported damage or loss basically will be charged to you. Please do inform us upon arrival in case you notice that things are not OK. It will give us a chance -within reasonability and possibility-to arrange a solution through our local contacts in order to facilitate an optimal stay for you.
The house is clean upon your arrival. To ease the inevitable departure final cleaning will be done for you, however we appreciate it if you leave the house neat and tide up when departing meaning free of dishes, waste, empty bottles and food remains. Our (cost)-price for cleaning is pretty sharp and presumes this is done. If not we have to charge additional costs.

Responsibility lessor:

From our side of course, we will fulfill as much as possible our duties as lessor, and within our capabilities, do all to facilitate a pleasant stay in our casa. Nevertheless, we do not accept any responsibility and won't be held liable and as such will be excluded by tenants and guests for:
Inconveniences, nuisances, impediments, damages -directly or indirectly-caused by interruptions of water supply, internet connection, electricity, by or (to) third parties or due weather conditions.
Loss, theft or damage to luggage, personal items or vehicles.
Injuries occurred in and around the house in any possible way by whatever cause and it's consequential damages. As far as compelling rules of international law do not dictate differently, Dutch law is applicable to the rental

Almuñecar holiday rentals

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.almunecarholidayrentals.com (the “Site”). It complies with the data protection regulations in the EU the so called GDPR (General Data Protection Regulation).

Almuñecar holiday rentals is committed to ensuring that your privacy is protected. Should we ask you to provide certain personal information when using this website, then you can be assured that it will only be used in accordance with this privacy statement. In addition, Almuñecar holiday rentals will never sell your data to any third parties. From time to time we may have to share your data with a third party, expressly for the purpose of fulfilling the services and information you have asked us to provide. An example of this might be using a shipping company to send you your ordered wines. If this happens, the third party will be subject to the same obligations to keep your data secure and private, and only use it for the purpose you wish it to be used for.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we may collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this collected information as “Device Information.”

We may collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Additionally, we may collect personal data such as your name, company, job title, date of birth and contact information when you purchase wines in order to provide you with an invoice. In addition, we keep All Access Membership emails and passwords on hand in order to provide optimum customer service – such as email you when you have forgotten your password.

We may also collect personal data such as name, company, job title, date of birth, email address, and country of location when you sign up to our mailing list. We use a third-party provider, MailChimp or any other provider if we see fit, to deliver our news and updates to those who request to be a part of our mailing list. Using these services, we gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our email communications. For more information, please see MailChimp’s privacy notice. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. You can also email our Support Team with any questions or request to be removed from our list.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and the additional information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We collect this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, but only if you give us explicit permission or we think it will be especially important to you.

We use the Device Information that we collect to help us screen for potential risk, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

COOKIES

What is a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things such as your preferences or remembers your details when filing out a form. They are controlled by your computer. If you visit the Tools section in your browser menu, you will find details of your cookies settings.

Cookies may come with or without an expiry date. Cookies without an expiry date exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes.

You may refuse the use of cookies by selecting the appropriate settings on your browser however, please note that if you do this you may not be able to use the full functionality of this website.

You can set your browser to warn you before accepting cookies, or you can set it to automatically reject them. Please note that rejecting cookies may inconvenience you in browsing our website. See your browser ‘help’ button for how to change your cookie settings.

Cookies That We Use

Our website uses cookies to help us understand how people use our website. We use cookies to capture which pages are most popular, how long people spend on each page and what links they use to access the information they are seeking. We may also use cookies to enable the website to ‘remember’ details that you voluntarily give, such as when you complete online forms, so that you do not have to retype the information next time you use the website.

We also use Google Analytics to anonymously record the behavior of visitors on our website in order to optimize the service we provide. As we also use other Google features, Google may also use 3rd party cookies in order to provide a better experience to those logged in with a Google account.

Third parties may also make use of cookies on our website. Our website offers convenient buttons and links to allow the sharing of content to certain social media websites you may be a member of. Third-party cookies are used by these social media sites to simplify the process of identifying your account with them and your usage preferences.

The Server company we use to host our website also uses cookies from time to time in order to ensure there is a good service even at times of high demand (facilitating a process known as ‘load balancing).

Cookie Consent

If you would then like to remove these cookies you can do so by selecting the appropriate settings on your browser. Where you either decline or revoke consent, your browser will be redirected to an external website search engine found at google.co.uk

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European Union resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected or deleted. If you would like to exercise this right, please contact us through the contact our Support Team.

DATA RETENTION

If you are a customer, we may retain your customer purchase data for at least 6 years after your last purchase in order to comply with local tax record-keeping requirements.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have any questions about this Privacy Notice or our data collection practices, please contact us using the details listed above and specify your country of residence and the nature of your question.

General conditions

1.Ownership of the website

Company name
Almuñecar holiday rentals

Henrick de Keijserplein 7C

1073SV Amsterdam

Contact email
sander@wolfensberger.nl

2. General Conditions of Use and Acceptance thereof

The purpose of these general conditions of use for the website, together with any particular conditions that may be established, is to regulate and inform users of the services provided by the company and to regulate the use of the website.

Browsing and using the services of the website imply unqualified acceptance, as a User, of all the general conditions of use, of the general contractual conditions, if these exist, and any other conditions that may exist regarding the provision of Almuñecar holiday rentals services.

Almuñecar holiday rentals may, at any time and without prior notice, alter these general conditions and any particular conditions included by publishing the aforementioned modifications on the website so that they may be known beforehand by Users. Any change occurring to these will be communicated on the website for what is deemed a reasonable period of time.

General conditions of use of the website

Access to the website and registration/subscription

In case Users decide to subscribe or register to a service, the user’s accounts to this website are protected by passwords chosen by the Users themselves. Users undertake to keep their password secret and to protect it from unauthorized use by third parties. Should it be revealed to third parties, Users will be liable for any use made of the service by such third parties. In addition, Almuñecar holiday rentals must be immediately notified of any unauthorized use of their account or any breach of security related to the website service which Users become aware of.

There is no absolute security on the internet but Almuñecar holiday rentals adopt the necessary technical and organizational measures for the protection of personal data and prevent their alteration, loss, processing and/or unauthorized access, bearing in mind the state of technology, the nature of the data stored and the risks to which they are exposed, all this in accordance with and established by Spanish data protection legislation.

Almuñecar holiday rentals is not liable, regarding Users, for their personal data being disclosed to third parties when this is due to causes not directly attributable to Almuñecar holiday rentals, or for how third parties unrelated to Almuñecar holiday rentals may use such data.

3. Data Protection Policy

3.1. Information and purpose

If you would like further information on the processing of your personal data please access our privacy policy by the following link to our Privacy Policy

3.2. User consent and sending commercial communications via email (art. 22 Act 34/2002 on Information Society Services and Electronic Commerce)

Provided this is expressly requested by Users, Almuñecar holiday rentals may send commercial communications via any medium in full compliance with current data protection legislation.

At any time, Users may withdraw their consent to receive, via email, advertising or promotional information. They need to unsubscribe online or notify Almuñecar holiday rentals by sending a message to our Support Team, specifying that THEY DO NO LONGER WISH TO RECEIVE ANY COMMERCIAL OR INFORMATIVE COMMUNICATIONS BY EMAIL.

4. Industrial and Intellectual Copyright. Hyperlink policy

4.1. All the content contained on the website, and in particular the brands, commercial names, industrial designs, designs, texts, photographs, graphics, logos, icons, software or any other signs that may be of industrial or commercial use, are protected by the industrial and intellectual copyright of Almuñecar holiday rentals or of the third parties holding such rights that have authorized their inclusion on the website. The following is therefore prohibited: any reproduction, copy, public communication, distribution, modification, transformation, erasure, manipulation or any other type of use, for-profit or not for profit, of this content without prior consent in writing of Almuñecar holiday rentals via any medium including the internet (domain names, social media, blogs, etc.).

4.2. Almuñecar holiday rentals will not be liable for any infringement of the intellectual or industrial copyright of third parties which may result from the inclusion, on the website, of brands, commercial names, industrial designs, patents, designs, texts, photographs, graphics, logos, icons or software belonging to third parties that have stated they hold such copyright to include these on the website. Neither will it be liable for any opinions or comments made by users on its blogs or social media notwithstanding the actions it may carry out to eliminate such opinions and comments when these are against the law.

4.3. Almuñecar holiday rentals may use the content provided by Users (photographs, videos, etc.) in a reasonable manner and strictly respecting intellectual copyright.

4.4. Under no circumstances does it mean that access and browsing by users imply authorization or that rights or expectation of rights have been waived, transferred or assigned, partly or in full, and, specifically, of the alteration, transformation, exploitation, reproduction, distribution or public communication of such content without the prior authorization in writing from Almuñecar holiday rentals or of the corresponding copyright holders.

4.5. Notwithstanding the above, those persons who believe their intellectual or industrial copyright has been infringed by any of the content on this website may denounce such content by writing to The Company headquarter in Torroja del Priorat.

4.6. Almuñecar holiday rentals may make available to users hyperlinks to websites owned by third parties, related or not to Almuñecar holiday rentals. Under no circumstances will Almuñecar holiday rentals be liable for the content of the destination websites established via links on the website, for their operation or accessibility, maintenance of the content, the quality thereof, or for the infringement of third party rights which such websites may incur.

4.7. Almuñecar holiday rentals authorize the establishment of links to its portal from any other website. The links established must always be to the home page of Almuñecar holiday rentals’ website (or its brands) or, if applicable, to the site established by Almuñecar holiday rentals itself. This link must only allow access to the website without reproducing it in any way or creating a browser or border environment for this. In addition, false, inaccurate or incorrect statements must not be made about this website or its content, nor in any case, claim that Almuñecar holiday rentals has authorized, supervised or assumed the link.

4.8. In addition, except for those signs that form part of the same link, it is prohibited for the website establishing the link with this website to contain any brand, commercial name, establishment sign, company name, logo, slogan or other distinctive signs belonging to Almuñecar holiday rentals.
The following is particularly prohibited: the use of any brands, names, commercial names, signs, slogans, company names or other distinctive signs belonging to Almuñecar holiday rentals in the keywords of any unrelated website without the prior express authorization of Almuñecar holiday rentals in writing specifically for this.

5. Liability of Almuñecar holiday rentals

Users recognize and accept that they use this website and its services entirely under their own responsibility.

In those sections of the website where users can provide content, Almuñecar holiday rentals reserves the right to erase, edit or adjust any content that may negatively affect its brands or be against the law, public order or proper conduct.

Almuñecar holiday rentals will only assume liability for any damage or injury caused to Users as a consequence of using the website when this is attributable to any wrongdoing on purpose by Almuñecar holiday rentals.

However, Almuñecar holiday rentals will take all necessary measures within its possibilities to guarantee a safe operation of the website it can not be held liable for the existence and/or transmission of viruses and other components that may injure or damage Users.

6. Obligations of the User

Users undertake to use the website content diligently, correctly and lawfully and undertake to refrain from the following:

a) Using content for purposes or effects that are unlawful, immoral or improper or against public order.

b) Reproducing, copying, distributing, permitting public access via any type of public communication, transforming or altering the content unless in possession of the corresponding authorization from Almuñecar holiday rentals or the ultimate owner of the content.

c) Using the website content to pass on advertising, communications for the purposes of direct selling or any other kind of commercial purpose, unsolicited messages aimed at several people irrespective of their purpose, as well as refrain from selling or disclosing this information in any way.

d) Unlawfully using links, invites to social media, blogs or any network or remote media provided via this website.

7. Applicable legislation

The relations established between the User and the owner of the website will be governed by and established by the regulations in force regarding the applicable legislation and place of jurisdiction in Spain. However, for those cases in which it is permitted by law for parties to subject themselves voluntarily to a jurisdiction, Almuñecar holiday rentals and the User, expressly waiving any other jurisdiction to which they may have recourse, attorn to the Courts and Tribunals of the User.

8. Social media

Users may join the Groups set up by Almuñecar holiday rentals in different social media. Users becoming a fan or follower of any of these Groups accept the conditions of use and privacy policy of the corresponding social media site without this being the responsibility of Almuñecar holiday rentals.